1. Who We Are (Data Controller)
earnph2 ("earnph2," "we," "us," or "our") operates the online gaming platform accessible at earnph2.net and is the data controller responsible for the personal information collected through the Platform. As data controller, earnph2 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
This Privacy Policy applies to all personal data collected from players, visitors, and prospective users of the earnph2 Platform, whether accessed via web browser or mobile application. By using earnph2, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
2. Information We Collect
2.1 Information You Provide Directly
When you register for an earnph2 account or interact with our Platform, we collect the following categories of personal information:
- Identity Information: Full legal name, date of birth, gender, and nationality as they appear on a valid Philippine government-issued identification document.
- Contact Information: Email address, Philippine mobile number (09XX format), and residential address.
- Identity Verification Documents: Copies of government-issued IDs (e.g., Philippine passport, driver's license, SSS ID, PhilSys National ID, UMID) submitted for Know Your Customer (KYC) verification.
- Financial Information: GCash account details, Maya/PayMaya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details necessary for processing deposits and withdrawals. We do not store full card numbers — payment data is tokenized by our payment processors.
- Account Credentials: Username and encrypted password. We never store passwords in plain text.
- Communications: Records of your communications with earnph2 customer support, including live chat transcripts, emails, and support ticket content.
2.2 Information Collected Automatically
When you access the earnph2 Platform, we automatically collect certain technical and behavioral data:
- Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
- Usage Data: Pages visited, games played, session duration, betting history, deposit and withdrawal history, bonus usage, and navigation patterns within the Platform.
- Location Data: General geographic location derived from your IP address (country and region level). We do not collect precise GPS location data.
- Cookie Data: Information collected through cookies and similar tracking technologies as described in Section 6 of this Policy.
2.3 Information from Third Parties
earnph2 may receive personal information about you from third-party sources, including:
- Identity verification and KYC service providers used to confirm your identity and age
- Payment processors (GCash, Maya, banks) for transaction verification and fraud prevention
- Fraud detection and anti-money laundering screening services
- Publicly available sources and government databases where permitted by Philippine law
3. How We Use Your Information
earnph2 uses your personal information for the following purposes:
- Account Registration and Management: To create, verify, and maintain your earnph2 player account, including processing your registration, verifying your identity and age (21+ requirement), and managing your account settings.
- Service Delivery: To provide you with access to earnph2's gaming services, process your deposits and withdrawals, credit bonuses and promotions, and deliver customer support.
- Regulatory Compliance: To comply with our obligations under Philippine gaming regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable laws — including KYC verification, transaction monitoring, and mandatory reporting to regulatory authorities such as PAGCOR and the AMLC.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct on the Platform.
- Responsible Gaming: To monitor gaming behavior for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming interventions where appropriate.
- Platform Improvement: To analyze usage patterns, conduct internal research, and improve the functionality, performance, and user experience of the earnph2 Platform.
- Communications: To send you transactional communications (account confirmations, deposit/withdrawal notifications, security alerts) and, where you have consented, promotional communications about earnph2 offers and updates.
- Legal Claims: To establish, exercise, or defend legal claims in the event of a dispute.
4. Legal Basis for Processing
Under the Philippine Data Privacy Act, earnph2 processes your personal data on the following legal bases:
- Contractual Necessity: Processing necessary for the performance of our contract with you (the earnph2 Terms and Conditions), including account management, payment processing, and service delivery.
- Legal Obligation: Processing required to comply with our legal and regulatory obligations under Philippine law, including KYC/AML requirements, PAGCOR licensing conditions, and mandatory reporting obligations.
- Legitimate Interests: Processing necessary for earnph2's legitimate interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
- Consent: Where we rely on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
5. Sharing Your Information
earnph2 does not sell, rent, or trade your personal information. We share your data only in the following limited circumstances:
- Service Providers: We share data with carefully selected third-party service providers who assist us in operating the Platform, including payment processors (GCash, Maya, banks), KYC/identity verification providers, game software providers, cloud hosting providers, and customer support platforms. All service providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to earnph2.
- Regulatory Authorities: We are required by Philippine law to share certain information with regulatory bodies including PAGCOR, the AMLC, the National Privacy Commission, and law enforcement agencies when required by a valid legal order or regulatory mandate.
- Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of earnph2's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
- With Your Consent: We may share your information with third parties where you have given us your explicit consent to do so.
earnph2 does not share your personal data with third-party advertisers or data brokers for marketing purposes.
6. Cookies and Tracking Technologies
6.1 Types of Cookies We Use
earnph2 uses the following categories of cookies on the Platform:
- Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
- Functional Cookies: Remember your preferences such as language settings, preferred game categories, and display options to personalize your experience.
- Analytics Cookies: Help us understand how players use the Platform — which pages are visited most, where players encounter difficulties, and how the Platform performs. This data is aggregated and anonymized.
6.2 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the earnph2 Platform and may prevent you from accessing certain features. earnph2 does not use third-party advertising cookies or cross-site tracking technologies.
7. Data Retention
earnph2 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:
- Active Account Data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, as required by Philippine AML regulations.
- KYC and Identity Verification Documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later, in compliance with AMLA requirements.
- Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
- Customer Support Communications: Retained for three (3) years from the date of the last communication.
- Marketing Consent Records: Retained until you withdraw consent, plus one (1) year thereafter for compliance documentation purposes.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data destruction procedures.
8. Data Security
earnph2 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
- AES-256 encryption for data stored at rest and TLS 1.3 encryption for all data transmitted between your device and our servers
- Strict access controls ensuring that only authorized earnph2 personnel with a legitimate business need can access personal data
- Regular security audits, vulnerability assessments, and penetration testing of the Platform
- Multi-factor authentication requirements for administrative access to systems containing personal data
- Comprehensive employee training on data privacy and security obligations
- An incident response plan for detecting, containing, and reporting data breaches in accordance with NPC notification requirements
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, earnph2 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, as required by the Data Privacy Act and NPC Circular No. 16-03.
9. Your Rights Under the Data Privacy Act
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by earnph2:
- Right to Be Informed: The right to be informed of how your personal data is being collected, processed, and used — which this Privacy Policy fulfills.
- Right of Access: The right to request a copy of the personal data earnph2 holds about you, along with information about how it is being processed.
- Right to Rectification: The right to request correction of any inaccurate, incomplete, or outdated personal data we hold about you.
- Right to Erasure or Blocking: The right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, or where processing is unlawful — subject to our legal retention obligations.
- Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller where technically feasible.
- Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
- Right to Damages: The right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.
- Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 13 of this Policy. We will respond to all verified requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request.
10. Children's Privacy
The earnph2 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gaming. earnph2 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the personal data, and report the matter to relevant authorities where required.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to earnph2, please contact us immediately at the details provided in Section 13 so that we can take appropriate action.
11. International Data Transfers
earnph2 primarily stores and processes personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our game software providers or cloud infrastructure partners operate servers in other jurisdictions.
Where such international transfers occur, earnph2 ensures that appropriate safeguards are in place to protect your personal data, including:
- Transferring data only to countries that the National Privacy Commission has determined provide an adequate level of data protection
- Implementing standard contractual clauses or binding corporate rules with recipient entities
- Ensuring that all third-party recipients are bound by data processing agreements that impose data protection obligations equivalent to those under Philippine law
12. Changes to This Privacy Policy
earnph2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made, we will notify registered players via email or an in-Platform notification at least seven (7) days before the changes take effect, where practicable.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how earnph2 protects your personal data. Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
13. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by earnph2, please contact our Data Protection Officer:
- Data Protection Officer: earnph2 DPO
- Email: [email protected]
- Support Email: [email protected]
- Live Chat: Available 24/7 via the earnph2 Platform
- Response Time: We aim to respond to all data privacy requests within 15 business days
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through their official channels.
This Privacy Policy was last reviewed and updated in May 2026. earnph2 recommends that all players review this Policy periodically to stay informed of any changes that may affect how their personal data is handled.